Midwich Group Privacy Policy.
At Midwich, we take your privacy seriously.
We will only ever collect, keep, use or share your data where you have given Us your consent, or if we are legally obliged to do so. Midwich Group plc (“the Company” or “We”, “Us” or “Our”) asks that you read this Privacy Policy carefully as it contains important information about this processing and your rights.
This Privacy Policy sets out how We comply with UK and European Union data protection requirements. The Company is a 'controller' for the purposes of the Data Protection Act 2018 and General Data Protection Regulation (EU) 2016/679 (“Data Protection Laws”).
This Privacy Policy applies to personal data collected through this website www.midwichgroupplc.com and only covers the Midwich Group plc website and each trading subsidiary of the Company has their own privacy policies (as required by applicable local laws) which outlines how they process Personal Data. Information on Our subsidiaries can be found in Our latest annual report which is available to download in Our Results centre | Midwich Group plc
If you are browsing this website, We will not collect any personal data about you. This website only collects data that you enter into the website, for example, if you sign up for alerts or subscribe to any mailing list/s (e.g. email alerts), the Company will use your information to send you the information you have requested.
Cookies
When you visit the Company website, cookies are used to collect information about the usage and performance of this website. We do this so that We can measure Our website’s performance, analyse usage by visitors and make improvements in the future. Details of the information that the cookies collect can be found in Our cookie policy. Cookies | Midwich Group plc
This Privacy Policy explains what data the Company processes, why, how it is legal and your rights.
How to contact us
If you have any questions about this Privacy Policy, how We handle your personal data, or want to exercise any of your rights, please contact:
The Company Secretary via gdpr@midwich.com or by writing to:
The Company Secretary
c/o Midwich Ltd
Vinces Rd
Diss
Norfolk
England
IP22 4YT
Changes to the Privacy Policy
We keep Our Privacy Policy under regular review and We may amend, in whole or in part, this Privacy Policy from time to time. Any changes will be effective immediately. You should check this Privacy Policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
What personal data is collected
Personal data provided by you
Visitors only
If you are browsing this website, the Company will collect data as explained in Our cookie policy which can be viewed via this link https://midwichgroupplc.com/cookies/
If you enter personal data to receive alerts, We will collect this data. We will pass this onto a 3rd party to process your request. The details of this 3rd party are: The Design Portfolio Marketing Services Ltd, 4th Floor, South Quay Building, 77 Marsh Wall, London E14 9SH to process store and process this data.
We will collect information about your usage of this website through cookies.
Please see the Company’s Cookie Policy: https://midwichgroupplc.com/cookies/
We are allowed to process your personal data on the basis that the Company has a legitimate interest to do so as part of conducting Our business activities. We collect this information so that the Company can:
- tailor and personalise user experience.
- monitor this website usage to improve its content, layout and performance. We use aggregated data to do this so it does not impact on your privacy;
- improve services;
- respond to enquiries, complaints and requests in order to serve its stakeholders (including shareholders). We will only use your personal data for this purpose. If you are an existing shareholder, the Company may add information about the enquiry, complaint or request to other records the Company holds about you so the Company can provide a better service; and
- send you materials you have requested, using the data you have provided.
We do not collect any sensitive personal data via this website.
We will not sell, distribute or lease your personal data to third parties unless We have your permission or are required by law. We do use services providers who operate this website on Our behalf and they will process your personal data as part of the service they offer. We take steps to ensure that these service providers treat your data in accordance with the Data Protection Laws.
If you give the Company information on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and has agreed that you can.
Information you submit
We also collect personal information when you contact the Company, for example, if you submit queries to gdpr@midwich.com
News alerts
If you sign up to receive news alerts, The Design Portfolio Marketing Services Limited (“Design Portfolio”) will use your data to send you the material you have requested.
You can unsubscribe at any time by contacting the Company using the details set out above or clicking the "unsubscribe" link in the emails that you receive.
How do We keep your data secure
The Company strives to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. The Company aims to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. The Company follows recognised industry practices for protecting this IT environment and physical facilities.
How long do we store your data
The table below provides details about how long the Company will process your data.
| Data the Company processes | How long this will be held for |
| Cookies / Analytics data | For a period of up to 26 months. |
| Enquiries and Complaints data | For a period of up to six years after resolution of the enquiry or complaint. |
| News requests | Until you unsubscribe to receiving news email material. |
Your rights
As set out by the Data Protection Laws, you have a number of rights in respect of your personal data which are set out below:
- Right to be informed;
- Right to access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability;
- Right to object; and
- Rights related to automated decision making
If you would like to exercise your rights, please contact the Company using the details set out above.
We will respond to any rights that you exercise within 30 days of receiving your request, unless the request is particularly complex, in which case the Company will respond within three months.
Please note that exceptions apply to some of these rights, which the Company will apply in accordance with the law.
Complaints
If you do not think that We have processed your data in accordance with this Privacy Policy, you should let the Company know as soon as possible and We would look to resolve any complaints you have.
You also have the right to complain to the relevant data protection supervisory body, for example, in the UK, the Information Commissioner's Office.
Disclaimers
Every effort is made to ensure that the information provided on this website, and in this Privacy Policy, is accurate and up-to-date, but no legal responsibility is accepted for any errors or omissions contained herein.
We cannot accept liability for the use made by you of the information on this website or in this Privacy Policy, nor do We warrant that the supply of the information will be uninterrupted. All material accessed or downloaded from this website is obtained at your own risk. It is your responsibility to use appropriate anti-virus software.
This Privacy Policy applies solely to the data collected by Us, and therefore does not also apply to data collected by third party websites and services that are not under Our control. Furthermore, We cannot be held responsible for the Privacy Policy on third party websites, and We advise users to read these carefully before registering any personal data.